Best Custom Flash Drives Satisfaction Guarantee, Terms & Conditions
We stand behind and guarantee satisfaction with all of our products 100%. If you are not satisfied with your order we pledge to do all that we can to remedy the situation as quickly as we are able. Because the products we sell are customized with your logo, or even completely custom-made, we cannot provide refunds for returned merchandise. However, we will accept returns on any defective merchandise and send replacements.
For the life of the product from the date of purchase if the product is determined to be defective workmanship, we will repair or replace the product, at our option, at no charge.
No specific or implied warranty applies to data stored on the drive either prior to original shipment (data pre-loads) or after the drive has been distributed to end users. Brand Builders, Inc./dba BestCustomFlashDrives.com is not responsible for any real or consequential damages caused by any program or data stored on any drive.
To obtain warranty service, you must take the product, or deliver the product freight prepaid in either its original packaging or packaging affording an equal degree of protection, to BestCustomFlashDrives.com.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use, or modification of, or to any part of the product. This warranty does not cover damage due to improper operation or maintenance, or attempted repair by anyone. This warranty does not cover products sold AS IS or WITH ALL FAULTS. This warranty is valid only in the U.S. and Canada.
This warranty is invalid if the factory applied serial number has been altered or removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE END-USER. BESTFLASHDRIVES SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
IN NO EVENT SHALL BRAND BUILDERS, INC. / DBA BESTFLASHDRIVES.COM, BE LIABLE TO ANY PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO THOSE FOR BUSINESS INTERRUPTION, LOSS OF DATA, OR LOSS OF PROFITS, EVEN IF SUCH PERSON OR ENTITY HAS ADVISED BESTFLASHDRIVES.COM OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM LIABILITY OF BRAND BUILDERS, INC DBA BESTFLASHDRIVES.COM UNDER ANY CIRCUMSTANCES, REGARDLESS OF FORM OF CLAIM, SHALL BE THE PURCHASE PRICE FOR SUCH GOODS AND OR SERVICES. DEPENDING ON YOUR LOCATION, THE LIMITATION OF MAXIMUM LIABILITY MAY NOT APPLY TO YOU.
IN THE EVENT OF ANY DISPUTE, CUSTOMER HEREBY WAIVES ANY RIGHT TO A JURY TRIAL. ALL ACTIONS OR CLAIMS MADE AGAINST BESTFLASHDRIVES.COM OR BRAND BUILDERS, INC. MAY ONLY BE MADE IN THE STATE AND FEDERAL COURTS LOCATED IN THE STATE OF CONNECTICUT, WHICH SHALL HAVE EXCLUSIVE JURISDICTION OVER SUCH CLAIMS. CUSTOMER WAIVES, AGREES NOT TO, CLAIM OR RAISE AS A DEFENSE INCONVENIENT FORUM OR ANY SIMILAR ACTION SEEKING TO HAVE ANY SUCH ACTION OR CLAIM REMOVED.
The end-user is responsible for shipping costs for the return to BestFlashDrives. BestFlashDrives is responsible for the cost of shipping the product back to the end-user. BestFlashDrives will choose a shipping carrier and speed of service at its discretion.